Return & Refund Policy

At Takely we want you to be happy with your purchase.

Returns

If you receive a damaged, defective, or incorrect item, please contact us within a reasonable time of delivery with your invoice number and clear photos of the issue.

Refunds / replacements

Approved cases may be resolved by replacement or refund according to the nature of the product and stock availability. Worn, washed, or used items (unless defective) may not be eligible.

Courier issues

If a parcel is lost or damaged in transit, we will work with the courier to resolve the matter.